Last Updated: July 10, 2023
This privacy policy ("Policy") describes how Nuat Computer Software LLC ("Company," "we,"
"us," or "our") collects, uses, and discloses information when you play the Gastro Run game
("Game"). By accessing or using the Game, you agree to the terms and conditions of this Policy.
If you do not agree with the practices described in this Policy, please do not play the Game.
1. Information We Collect
a. Telemetry Data: We may collect anonymous and aggregated telemetry data that provides
insights into how players interact with the Game. This data may include gameplay
patterns, levels completed, time spent on each level, swiping behavior, and similar
gameplay metrics. Such information helps us improve the Game and enhance your
gaming experience.
b. Optional Information: When you purchase the Game through Google Play or iOS App
Store, we may have access to certain personal information you provide, such as your
name, age, gender, and location. However, we do not actively collect this information
within the Game itself.
c. Future Data Collection: In the future, as our games evolve to include features like
character development and competitions, we may collect additional information, such as
age, location, screen name, or email address. We will update this Policy accordingly, and
your continued use of the Game will indicate your consent to the revised terms.
d. Direct Communications: In addition to the information collected through the Game, we
may also collect information from individuals who communicate with us directly about
the Game. This includes, but is not limited to, information provided through emails,
support tickets, feedback forms, or social media platforms.
2. Use of Information
We may use the collected information for purposes including but not limited to:
a. Analyzing player behavior and gameplay patterns to improve the Game's performance.
b. Enhancing the user experience by identifying areas for optimization and refinement.
c. Aggregating and anonymizing data for research and statistical analysis.
d. Providing and supporting the Game, including troubleshooting technical issues.
e. Responding to inquiries, support requests, and feedback received through direct
communications.
f. Customizing and personalizing the Game based on user preferences and gameplay data.
g. Developing new features, updates, and improvements for the Game.
h. Complying with legal obligations and regulations regarding data collection and privacy.
i. Protecting the rights, safety, and security of our users and the Company.
j. Enforcing the terms and conditions, including investigating and preventing fraudulent or
unauthorized activities.
k. Conducting market research and analysis to understand player preferences and trends.
l. Optimizing in-game advertisements or promotions to provide relevant and engaging
content.
m. Enhancing and expanding the Game's features and functionality based on user feedback.
n. Monitoring and improving the overall performance, stability, and compatibility of the
Game.
o. Conducting data analysis to identify and address bugs, glitches, or gameplay issues.
p. Generating insights for game balancing, level design, and difficulty adjustments.
q. Facilitating competitions, leaderboards, and social interactions among players.
r. Sending important updates, announcements, or notifications related to the Game.
s. Conducting user surveys or questionnaires to gather feedback and improve the Game.
t. Creating aggregate reports or summaries for internal purposes or for sharing with partners
or stakeholders.
u. Supporting legal proceedings, investigations, or disputes as required by applicable laws.
3. Data Sharing
We prioritize the protection of your personal information and strive to maintain its
confidentiality. We only share data in specific circumstances outlined below:
a. Service Providers: We may share non-personal and anonymous data with trusted thirdparty service providers who assist us in operating the Game, analyzing data, providing
technical support, or conducting other essential business functions. These service
providers are bound by confidentiality agreements and are prohibited from using the data
for any other purposes.
b. Merger or Acquisition: In the event of a merger, acquisition, or any form of sale or
transfer of assets, we may share data, including personal information, as part of the due
diligence process or to facilitate the transaction. We will ensure that any recipient of your
data is bound by privacy obligations consistent with this Policy.
c. Legal Compliance: We may disclose personal information or any collected data if
required to do so by law, court order, or governmental regulation. We may also disclose
data if we believe, in good faith, that such disclosure is necessary to protect our rights,
investigate fraud or illegal activities, or respond to a legal request.
d. Consent: In situations not covered by this clause, we will seek your explicit consent
before sharing any personal information or data with third parties.
4. Data Retention
We retain the telemetry data collected from the Game for as long as necessary to fulfill the
purposes outlined in this Policy. If we collect personal information through the purchase process,
we will retain it only for as long as necessary to provide and support the Game or as required by
applicable laws.
5. Children's Privacy (COPPA Compliance)
We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and
protecting the privacy of children under the age of 13 ("Children"). In accordance with COPPA,
the following provisions outline our practices regarding the collection, use, and disclosure of
personal information from Children:
a. Age Verification: We do not knowingly collect personal information from Children
without parental consent. If we become aware that we have inadvertently collected
personal information from a Child without proper consent, we will promptly delete that
information from our records.
b. Parental Consent: Prior to collecting any personal information from Children, we will
make reasonable efforts to obtain verifiable parental consent, which may include methods
such as obtaining consent through email, online forms, or other appropriate means. We
will only collect personal information from Children when parental consent has been
obtained, and such information will be used solely for the purposes specified in this
Policy.
c. Information Collection: We may collect limited personal information from Children, such
as their name and email address, for the sole purpose of providing support, responding to
inquiries, or facilitating the participation in certain features or activities within the Game.
We do not require Children to disclose more personal information than is reasonably
necessary to participate in the requested activity.
d. Parental Control and Rights: Parents or legal guardians of Children have the right to
review, request deletion of, and refuse further collection or use of their Child's personal
information. If you are a parent or legal guardian and believe that your Child has
provided personal information to us without your consent, please contact us immediately
at info@nuatvr.com so that we can take appropriate action.
e. Parental Involvement: We encourage parents or legal guardians to actively participate in
their Child's online activities, monitor their online interactions, and help enforce this
Policy. We recommend using parental control tools and discussing safe internet practices
with Children to ensure a safe and enjoyable online experience.
6. Privacy Notice for California Residents
We are committed to complying with the California Consumer Privacy Act (CCPA) and
respecting the rights of California residents regarding their personal information. The following
provisions outline our practices regarding the collection, use, disclosure, and rights of California
residents under the CCPA:
a. Notice of Data Collection: Please refer to section 1 and 2 of this Policy for detailed
information on the types of data collected and how it is used.
b. Right to Access: California residents have the right to request access to the specific pieces
of personal information we have collected about them in the preceding 12 months. Upon
receiving a verifiable request, we will provide the requested information, including the
categories of personal information collected, sources of collection, and purposes of use.
c. Right to Deletion: California residents have the right to request the deletion of their
personal information collected by us, subject to certain exceptions. We will comply with
such requests, ensuring the permanent and irreversible deletion of personal information,
unless retention is necessary for legal compliance or other legitimate purposes.
d. Non-Discrimination: We will not discriminate against California residents who exercise
their CCPA rights. We will not deny services, charge different prices, or provide a
different quality of service based on the exercise of your rights under the CCPA.
e. Opt-Out of Sale: We do not sell personal information, as defined by the CCPA.
Therefore, there is no need to submit a request to opt-out of the sale of personal
information.
f. Authorized Agent: California residents may designate an authorized agent to make
requests on their behalf. If you wish to use an authorized agent, please provide written
authorization, and the authorized agent must verify their identity with us directly.
If you are a California resident and wish to exercise any of your rights under the CCPA or have
any questions or concerns regarding our CCPA compliance, please contact us at
7. Privacy Notice for UK Residents
We are committed to protecting the privacy and rights of individuals as outlined in the General
Data Protection Regulation (GDPR). The following provisions outline our practices regarding
the collection, use, disclosure, and rights of individuals under the GDPR:
a. Legal Basis: We collect and process personal information based on one or more lawful
grounds as defined in the GDPR, such as the necessity of processing for the performance
of a contract, compliance with legal obligations, legitimate interests pursued by us, or
consent obtained from the individual.
b. Data Controller: For the purposes of the GDPR, we Nuat Computer Software LLC, a
UAE based software company with the registered address 101-D5 NASER AHMED
SAEED MHD AL AWADHI BUILDING, Al Garhoud, Dubai, UAE, are the data
controller responsible for the collection, use, and processing of personal information. Our
contact information is provided below, and we are available to address any inquiries or
concerns regarding your personal information.
c. Data Transfers: We may transfer personal information to countries outside the European
Economic Area (EEA) when necessary for the purposes stated in this Policy. In such
cases, we will ensure that appropriate safeguards are in place to protect the privacy and
security of personal information, in accordance with the GDPR.
d. Individual Rights: Subject to certain limitations and exceptions, individuals have the
following rights under the GDPR:
i. Right of Access: The right to request access to personal information we hold
about you.
ii. Right to Rectification: The right to request correction of inaccurate or
incomplete personal information.
iii. Right to Erasure: The right to request the deletion of personal information we
hold about you, subject to legal obligations or legitimate interests.
iv. Right to Restriction of Processing: The right to request a limitation on the
processing of your personal information in certain circumstances.
v. Right to Data Portability: The right to receive the personal information you
provided to us in a structured, commonly used, and machine-readable format,
and the right to transmit that data to another data controller.
vi. Right to Object: The right to object to the processing of your personal
information in certain circumstances, including direct marketing.
vii. Right to Withdraw Consent: If we rely on your consent for the processing of
your personal information, you have the right to withdraw your consent at any
time.
If you are an individual protected by the GDPR and wish to exercise your rights or have any
questions or concerns regarding our GDPR compliance, please contact us at info@nuatvr.com.
8. Data Security
We take reasonable precautions to protect the information we collect from unauthorized access,
disclosure, alteration, or destruction. However, no data transmission or storage system can be
guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you
provide to us.
9. Changes to this Policy
We reserve the right to modify this Policy at any time. If we make material changes to this
Policy, we will notify you by updating the "Last Updated" date at the beginning of this Policy.
Your continued use of the Game after the revised Policy has been posted will signify your
acceptance of the changes.
10. Contact Us
If you have any questions or concerns about this Policy or our privacy practices, please contact
us at info@nuatvr.com.
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